FAQ
Frequently Asked Questions
When will my order ship?
Orders are shipped the next business day after they are placed. Once your order ships, you’ll receive an email with tracking information.
What shipping method do you use?
We use a flat-rate shipping model. Carriers are selected based on the best available rate and delivery time for your location.
Do you accept returns?
We do not accept returns. However, if your item arrives damaged or there is a problem with your order, we are happy to offer a refund. Please contact us at info@dustyproducts.com with your order number and details.
Are your products all-natural?
Yes. All Dusty Products are made with 100% natural ingredients. We do not use talc, hormone disruptors, synthetic fragrances, or harsh chemicals.
Are your products safe for babies?
Yes. Our Dusty Baby Powder is formulated with pediatrician- and dermatologist-approved ingredients. It is designed to soothe and prevent diaper rash using safe, gentle, and effective natural components.
Do you offer gender-specific products?
Yes. We offer formulas designed specifically for men and women. Our men’s body powder includes ingredients for odor and moisture control, while our women’s powder includes boric acid for pH balance and skin health.
What flavors are available for Dusty Lips?
The standard Dusty Lips collection includes Original, Vanilla, Cherry, Herbal Mint, and Blue Raspberry. Our men’s collection features Original, Vanilla, and Herbal Mint.
What ingredients are in your body lotion?
Our lotions are made with a blend of high-quality oils and moisturizers, including coconut oil, hempseed oil, sunflower oil, Vitamin E, and aloe vera. They are lightly scented and suitable for both adults and babies.